ACCOUNT & SUPPORT
Do I have to create an account?
You can choose to check out as a guest without needing to create a Sous Chef account. However, an account will save your order history and multiple address details for a faster checkout process in the future. With a Sous Chef account, you have access
How do I log in?
You’ve got two easy ways:. Email:. Type in the email you used to register your account. We’ll send you a code - enter it, and you’re in!. Shop App:. Log in with the Shop app using your phone number. It’s quick, safe, and you don’t need a password. Ex
How do I unsubscribe from your emails?
To opt out of marketing emails, scroll to the bottom of a marketing email from us and click 'unsubscribe'. We know that sometimes you might still want to hear from us but not quite as often. If so, simply edit your preferences. This allows you to let
How does Sous Chef use AI in customer support, and can I talk to a human?
AI Chef is your speedy helper for all things cooking and ordering! It can answer common questions in seconds - like tracking your order, checking product details, and even helping to resolve order issues - so you spend less time waiting and more time